FAQS

Members

How do I become a member of SCAOR (a REALTOR)?

How do I become a member of SCAOR (a REALTOR)?

You must first obtain your license from the Delaware Real Estate Commission. After you receive your license, you need to fill out the SCAOR® membership application.

How do I become a real estate agent?

How do I become a real estate agent?

There are several steps to obtaining your real estate license in Delaware. First, you must complete a 99 hour pre-licensing course accredited by the Delaware Real Estate Commission. You must also pass a two-part standardized licensing examination administered by a professional testing service. Then you must submit an application to the Delaware Real Estate Commission within one year of completion of the pre-licensing course and pay all appropriate fees. Lastly, the applicant needs to submit an affidavit stating he/she has not engaged in any acts or offenses that would be grounds for discipline. Please contact us for more detailed instructions.

How do I renew my license?

How do I renew my license?

You must renew your license through the Delaware Real Estate Commission. Several weeks before the permit expiration date, a renewal notice will be sent to the email address on record. This notice will explain how to access the online renewal application. To complete the online renewal application, you must use a credit card to pay your renewal fee.

Call 1-302-744-4500 or visit: https://dpr.delaware.gov/boards/realestate/renewal/

If you are unsure of what CE credits you need, feel free to refer to our checklist (hyperlink). If you are missing a certificate, below are instructions on how to download and print it – Go to www.scaor.com; click on Member Portal;Log in; click on Events; click on My Classes; scroll down to class needed; click Details; on the right, click on download certificate(certificate will be accepted by DREC without a signature)

Where can I find information on Bright MLS?

Where can I find information on Bright MLS?

You can find information on Bright MLS on this website (https://www.brightmls.com/#/home). If you can not find the answer to your question there, we will try to help.

SentriLock (SentriKey)

Who can purchase a lockbox?

Who can purchase a lockbox?

SCAOR maintains ownership of lockboxes. The Association distributes lockboxes to their Brokers who have opted into the Sentrilock program who then share them with their Agents.

What do I do with a defective lockbox?

What do I do with a defective lockbox?

If you are experiencing trouble with a lockbox, call Sentrilock for troubleshooting. A lot of times they can get it working for you over the phone. If they cannot get it working, they will deem it defective and give you a ticket number. Bring the defective lockbox along with the ticket number to the SCAOR office so it can be returned to Sentrilock for a replacement. Sentrilock’s phone number is 877-736-8745.

What is the cost of the SentriLock key card?

What is the cost of the SentriLock key card?

The cost of the SentriCard® for REALTORS® is $125 for members, and $150 for non-members. Please note that SentriCard® charges are due annually in June. The annual fee, prorated monthly, is due at the time of issuance. SentriCards® are not owned, and must be returned upon termination of membership. Brokers may purchase an office card for $125.00.

I lost or broke my key. How do I obtain a replacement key?

I lost or broke my key. How do I obtain a replacement key?

If you lose or break your key, you can obtain a new one by stopping by the Sussex County Association of REALTORS® office with your driver’s license (You must be the one that picks up your own key). The first replacement card is free, after that the cost is $25.

What is the cost of the key reader?

What is the cost of the key reader?

SCAOR has a limited supply. Key Readers are $15. You will own the reader after purchase. Please note that card readers are not covered by your SentriLock warranty if deemed defective by Sentrilock. Key Readers are used to renew your SentriCard® which must be renewed daily for security reasons. If you choose to use the Bluetooth app you do not need to renew your SentriCard® daily.

Can I renew my SentriCard® without using a SentriCard® reader?

Can I renew my SentriCard® without using a SentriCard® reader?

If you’re away from your computer and you need to renew your SentriCard®, you can use a SentriCard®, a renewal code and a Lockbox to temporarily renew your SentriCard®. To generate a renewal code, you can use the Card Authorization Renewal System (CARS). You are limited to 30 times a month. The following instructions will guide you through using CARS to generate a renewal code: 1. To generate a renewal code, call CARS at 513-618-5805. CARS is available 24 hours a day, 7 days a week. 2. CARS will prompt you to enter your SentriCard® serial number and PIN. Note: After you enter your PIN, CARS will let you know when your SentriCard® expires. If the number of days left on your SentriCard® is greater than or equal to the CARS Renewal Period, CARS will not allow you to renew your SentriCard®. 3. Follow the prompts in CARS to generate a renewal code. 4. Once you have the renewal code, insert your SentriCard® into a Lockbox. Do not enter your PIN. On the Lockbox keypad, press FUNC + 0 + Renewal Code + ENT. Once the Lockbox is able to renew your SentriCard®, it displays the READY light. To access the key compartment or perform other functions, re-insert your SentriCard® into the Lockbox. When the Lockbox displays the CODE light, press your PIN + ENT. 5. If the Lockbox was unable to renew your SentriCard®, it will flash the CODE and ERROR lights. Try to renew your SentriCard® again. Re-insert your SentriCard® into the Lockbox and press FUNC + 0 + Renewal Code + ENT. Note: Renewing a SentriCard® via a Lockbox is only temporary. Typically, both the renewal code and the renewal period expire at midnight. For example, on Tuesday you call CARS and generate a renewal code. You must use the code to renew your card by midnight on Tuesday. Once you renew your SentriCard®, it is valid until midnight on Tuesday.

Can I purchase batteries for my lockbox from other distributors?

Can I purchase batteries for my lockbox from other distributors?

While under our warranty, you may pickup batteries from SCAOR at no cost to you. You can purchase batteries that fit the lockbox from suppliers other than SentriLock and the Association, but you run the risk of voiding the warranty on the box if an electrical problem results. SentriLock encourages you to purchase Association batteries which we distribute on behalf of SentriLock in order to maintain your lockbox warranty.

Affiliate Partners

What is an affiliate member?

What is an affiliate member?

Affiliate members are individuals who are in a profession with interests in real estate-related information. Examples of affiliate members include builders, mortgage company officials, title company representatives and home inspectors.

How do I become an affiliate member?

How do I become an affiliate member?

Fill out the affiliate membership application form and email or fax it to the SCAOR® office along with appropriate payment. Memberships range from individual gold to diamond with fees ranging from $400 to $1,200 annually. We ask that you please provide all requested information so that we may contact you and promote your business throughout the year.

Consumers

Can you recommend a realtor?

Can you recommend a realtor?

We have close to 1500 REALTOR®members. It would be unfair of us to recommend one over another. You may use our search engine (link). Another option is to do an internet search – type in the area where you are looking for your land or home and type “top realtor producers”.

What do I do if I feel a REALTOR has broken the code of ethics?

What do I do if I feel a REALTOR has broken the code of ethics?

If you feel there has been a violation of real estate law we advise you to contact the Delaware Real Estate Commission and/or a Delaware attorney that specializes in real estate. Please be advised that if you do file with either the Delaware Real Estate Commission or the Delaware court that doesn’t preclude you from filing anything here at the Board office; however, your case here at SCAOR will be held in abeyance until a ruling has been made by either the Commission or the court.

For more information about how to file a complaint, review this document.

Sussex County Association of Realtors

Phone: 302-855-2300 | Fax: 302-855-2319

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