The SCAOR Card – Issue #013 – Interview with Patricia Anderson

Patricia Anderson has a new role within SCAOR, and we got to swing by and chat for a few minutes regarding her plans:

01 – That’s exciting about your move to Director of Professional Development and Pro Standards! Let’s talk about Professional Development first – What do you think some of the educational challenges are that face us?
 
We face challenges such as being competitive in pricing and content. That means keeping things on the cutting edge and ahead of trends. Our members are busier and involved in so many other things – we are challenged with offering quality, cost-friendly courses that also are time-and-location friendly. Being able to offer a greater variety of courses that satisfy licensure requirements, but also provide another level of work efficiency is something I am excited to pursue.
 
02 – If you could snap your fingers and have anything change in 2018, what would you like to see happen?
 
Wow, what an amazing question! Snap my fingers and have anything change?…hmmm…lol… Well, in regards to Professional Development, I look forward to us taking the lead in offering special designations (in order to provide our members more marketability in such a competitive industry). In regards to Events/Facility Rentals, I would like us to be one of the first locations considered for all corporate and private events. And for Pro Standards…well, I must say we have an amazing member base and had very little need for conflict resolution so I would like to see that continue and continue to get better (so we have zero need, other than an oversight).
 
03 – What’s encompassed in your role with Pro Standards?
 
My main focus in Pro Standards is Ethics. The REALTOR® brand, from NAR, is very proud of their high level of ethics and ethics training. My job is to ensure that the same high level of focus is maintained at the local level. We have a selection of dedicated, trained REALTORS® that volunteer their time, to serve in the capacity of Ombudsman, mediators, as well as a panel for Arbitrations. This is in addition to our highly qualified Grievance Committee. We strive to ensure that standards set forth by NAR, regarding ethics, are upheld and enforced in order to serve our members and maintain the label of trust worn by the REALTOR® brand. I am looking forward to taking our Pro Standards to the next level and be a model looked at by many.
 
04 – Thanks for taking the time to share with us! Is there anything else you’d like to pass along to the members as you start this role at SCAOR?
 
I just want to say I am very excited to step into this role, and I am looking forward to the myriad of opportunities that exist in our Education and Pro Standards Depts. I love looking outside the box and expanding the traditional definitions and walls of ideas!

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